Shipping Policy

Shipping Information

Thank you for shopping with Dan Jeory Photography.

This Shipping Policy explains how orders are processed, dispatched and delivered.

Order Processing

Many of our photographic prints are produced to order.

Please allow sufficient time for printing, quality checks and packaging before dispatch.

Processing times may vary depending on the product ordered, seasonal demand and supplier availability.

If there is an unexpected delay with your order, we will contact you using the details provided at checkout.

Delivery

Orders are typically shipped using reputable postal or courier services.

Delivery times provided are estimates only and are not guaranteed.

Delivery times may be affected by factors outside our control, including:

  • Postal or courier delays

  • Adverse weather conditions

  • Customs processing

  • Public holidays

  • Industrial action

  • Other unforeseen circumstances

UK Deliveries

We currently deliver throughout the United Kingdom.

Delivery charges will be displayed during checkout before your order is confirmed.

International Deliveries

Where international shipping is offered, delivery times will vary depending on destination.

Customers are responsible for any import duties, customs charges, taxes or local fees imposed by the destination country.

We cannot accept responsibility for delays caused by customs authorities.

Tracking

Where tracking is available, tracking details will be provided once your order has been dispatched.

Not all delivery services include tracking.

Incorrect Delivery Information

Please ensure your delivery address is accurate at the time of ordering.

We cannot be responsible for delays, losses or additional charges resulting from incorrect or incomplete delivery information provided by the customer.

Lost Parcels

If your order has not arrived within a reasonable time of dispatch, please contact us and we will investigate with the delivery provider.

We may ask you to allow additional time before a parcel is formally treated as lost, in accordance with the courier's procedures.

Damaged Deliveries

If your order arrives damaged, please contact us within 14 days of receipt and provide photographs of:

  • The damaged product

  • The packaging

  • Any visible shipping damage

We will assess the issue and, where appropriate, arrange a replacement or refund.

Contact Us

For any delivery-related questions, please contact:

Dan Jeory Photography
Email: info@danjeoryphoto.com